Information

Looking for something different?

  • If there is something you have in mind but cannot see it on the web site please contact us. We also have many more coins from many different countries or we can cut any coin to order.
  • Earrings. We can make earrings out of any two coins.

Methods of payment

  • Personal cheque. We are happy to accept payment by Sterling cheque. Please contact us and we can send you a U.K. address to send the cheque to.
  • Credit or Debit card. We accept Credit or Debit cards via PayPal. You no longer have to signup with PayPal to use this service.
  • We can accept card payments over the phone.

Stock availability

  • We try to ensure that all items are in stock, however this is not always possible. If an item is out of stock we will inform you within 2 working days of having received your order. If an item you have ordered is out of stock we will offer a full refund.
  • If your delivery is urgent please contact us.

Delivery and Postage

  • We will send a confirmation email within 48 hours of having received your order.
  • We send all deliveries within the U.K. by Royal Mail Recorded Delivery . There is a £4.00p Postage and Packaging charge, with no extra cost for multiple purchases. SORRY BUT WE NO LONGER POST TO ADDRESSES OUTSIDE OF THE U.K.
  • All orders are normally dispatched within 2 working days of having received your order. If for some reason this not possible we will inform you.

Returns

  • We are confident that you will be delighted with your purchase. However, if for any reason you are unhappy the item can be returned to us within 14 days of you having received the goods and a full refund will be given. The item needs to be in perfect condition and in its undamaged, original packaging. Return postage, packaging and direct cost cannot be refunded.
  • When returning goods it is recommended that you use a “signed for delivery”. Please keep proof of postage to facilitate claims should goods be lost in transit.
  • We endeavour to handle all returns or complaints within 7 workings days.

Pricing

  • If an error in pricing has occurred we will inform you within 24 hours of receiving your order to give the option of reordering at the correct price or cancelling the order.

Guarantee

  • All work and the finish on the coin is guaranteed for 2 years.

Privacy

  • All card payments are handled by PayPal.
  • Any information that you supply to us is only used to process your order. We do not sell, trade or rent your personal information.

Using this website implies that you accept the above Terms and Conditions. It does not affect your statutory rights.

Coinwear. 30, Huntsmead Close. Thornhill. Cardiff. CF14 9HY.